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Imagine you want to check the status of an order or request a service update. What is the first step… .CRM Trends 2023: Self-Service Portals
If you are in the support team, you may receive a high volume of customer support requests via email or… .CRM Trends 2023: Business Process Automation
If you are in the support team, you may receive a high volume of customer support requests via email or… .CRM Trends 2023: Business Process Automation
Imagine you want to check the status of an order or request a service update. What is the first step… .CRM Trends 2023: Self-Service Portals
Welcome back to another chapter in the blog series Big Little Things, where we highlight some of the lesser-known and… .Big Little Things – Scheduled Reports
Are you able to understand your customers well and provide what they are looking for? Selling a product should solely… .CRM Trends of 2023: Hyper-Personalization
API stands for Application Programming Interface. Any software with a specific function is referred to as an application when discussing… .Your Guide to Building REST APIs
While it is evident that customers are an integral part of an organization, have you ever wondered how customer relationships… .CRM Trends of 2023: Customer Data Platform