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Imagine you want to check the status of an order or request a service update. What is the first step… .CRM Trends 2023: Self-Service Portals

If you are in the support team, you may receive a high volume of customer support requests via email or… .CRM Trends 2023: Business Process Automation

Customer Relationship Management (CRM) is the most sought-after software to boost and manage customer relationships effectively. This application is robust… .New post