How AI in CRM can help different teams in your organization?
The interruption of AI can minimize the workload on your employees and let them turn their focus to value-adding tasks. This results in increasing their productivity. Let’s look at it more closely:
Marketing Team can automate the lead management process. By generating leads from different channels, scoring and nurturing leads to assigning them to the sales reps. All these activities will be taken care of by AI and help you reach out to potential customers at the right time. This allows you to generate greater revenue in no time.
Sales Team can forecast sales using AI-enabled tools and make sales predictions. It can support you in optimizing sales results by identifying gaps and understanding different patterns from your current sales performance.
Customer Support Team can trigger real-time customer engagement. Businesses are setting up chatbots to chat with customers and quickly resolve their queries. Bots can fetch information from different sources like articles or FAQs and present the information in seconds. This will relieve the support team from endless call conversations and aids them in gathering information from a single location.
Looking for a CRM solution that harnesses the capabilities of AI?
